OOH OwnerHub Terms & Conditions

• Uploading, organizing, and managing OOH advertising assets (e.g., billboards, digital screens, street poles);
• Recording and maintaining asset metadata (e.g., location, format, availability, pricing).

• Monitoring booking schedules and campaign timelines;
• Receiving, reviewing, and responding to campaign proposals from advertisers, agencies, or other third parties;
• Tracking the status of approved campaigns, including rollout dates, deflighting schedules, and payment status.

• Managing asset maintenance activities;
• Coordinating with regulatory authorities, landlords, and internal or external sales representatives involved in asset operations or compliance.

• Publishing Assets and related inventory information to the Marketplace for discovery by advertisers, agencies, and other prospective clients;
• Configuring the visibility of each Marketplace Listing (e.g., public, restricted, or time-limited); and
• Reviewing, modifying, unpublishing, or deleting Marketplace Listings.

As a condition of accessing and using the Platform, you must register an organization-based account through the registration process provided by ADWrap.

By registering an account, you represent and warrant that:

ADWrap reserves the right to verify the identity and business affiliation associated with your account and may, at its sole discretion, suspend, restrict, or deny access to the Platform if it determines that any information you provided is false, misleading, or incomplete.

Identity and account authentication on the Platform are provided by a third-party Authentication Provider. ADWrap relies on that provider and does not independently verify a User's legal identity, business status, or authority to act. Any "verified" status reflects only the checks performed by the Authentication Provider and does not constitute an endorsement or representation by ADWrap. ADWrap is not liable for any loss, interruption, or access failure caused by the Authentication Provider's outage, error, or discontinuation of service.

The Platform provides role-based access controls to allow for the appropriate delegation of authority within your organization. By assigning roles to users under your account, you acknowledge and accept responsibility for all activities carried out by such users.

The following standard user roles are supported by the Platform:

In addition to the roles above, the Platform may make available additional predefined roles or allow an Owner or Authorized Admin to configure custom roles, in each case with permissions scoped as the Workspace configures them. The availability of any specific predefined role is not guaranteed for every Workspace or subscription plan and may change from time to time.

You are solely responsible for assigning, modifying, and revoking user roles within your organization's account and for ensuring that each user accesses the Platform in accordance with their designated permissions.

In addition to the standard roles above, ADWrap may allow an Owner or Authorized Admin to configure custom roles or adjust permissions within a Workspace, where supported by the Platform. The Owner is the only User recognized by ADWrap as having authority to transfer ownership of, or delete, the Workspace, and to bind the Workspace generally in its dealings with ADWrap. ADWrap is entitled to rely on instructions given by a User authenticated as the Owner of a Workspace (including instructions to delete data, transfer ownership, or cancel the Account) without independently verifying that individual's internal corporate authorization to give such instructions.

You are solely responsible for all activities conducted under your account, including those performed by any users to whom you grant access.

You agree to ensure that all users under your account:

You acknowledge and agree that ADWrap shall have no liability for any loss or damage arising from your failure to comply with these responsibilities or from actions taken by individuals using your account credentials, whether authorized or not.

Subject to your compliance with this Agreement, ADWrap grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform solely for the internal business purposes of managing and commercializing your Out-of-Home (OOH) media assets.

You shall not, and shall ensure that no user under your account shall:

ADWrap may monitor usage and traffic patterns, investigate suspected violations, and without limiting other remedies throttle, rate-limit, suspend, or terminate access; block accounts, tokens, or IP addresses; and implement technical or operational safeguards to protect the Platform.

Any breach of this Section may result in immediate suspension or termination of your access to the Platform, without prejudice to ADWrap's other legal remedies.

You retain all rights, title, and interest in and to any data, content, or materials that you upload, submit, or otherwise make available through the Platform, including but not limited to media asset information, documents, images, pricing details, campaign history, and related business records ("User Content").

ADWrap does not claim ownership of your User Content. Nothing in this Agreement shall be construed to transfer ownership of such content to ADWrap.

As between multiple Authorized Users of the same Workspace, User Content and other Workspace-level information belong to the Workspace (i.e., the contracting entity) rather than to any individual Authorized User. An Authorized User who ceases to have access to a Workspace, including upon departure from your organization, acquires no independent right to retain, export, or delete User Content by virtue of having previously accessed it.

By submitting or uploading User Content to the Platform, you grant ADWrap a limited, non-exclusive, royalty-free, worldwide license to use, store, process, display, reproduce, and transmit such User Content solely for the purpose of operating, maintaining, supporting, and improving the Platform and providing services to you under this Agreement.

This license does not permit ADWrap to sell, share, publicly distribute, or commercially exploit your User Content beyond the scope necessary to perform its obligations under this Agreement, unless you provide prior written consent.

You represent and warrant that:

ADWrap shall maintain reasonable backup, security, and recovery measures in respect of User Content. You remain responsible for managing access to your Workspace and for all acts and omissions of Users, Authorized Users, and any other person granted access to the Workspace by or on your behalf. ADWrap shall not be liable for any loss, deletion, alteration, corruption, or unauthorized modification of User Content arising from such acts or omissions.

For your convenience, ADWrap will retain deleted User Content in a recoverable state for up to ninety (90) days from the date of deletion (the “Grace Period”). During the Grace Period, an Authorized Admin may request restoration of deleted User Content, and ADWrap will use commercially reasonable efforts to restore such data from available backups. Recovery is not guaranteed and (a) may exclude system logs, caches, derived analytics, and third-party content; (b) may be unavailable where prohibited by law, upon your request for immediate deletion, or after account termination/closure; and (c) may be subject to reasonable limitations, security verification, and retrieval fees. After the Grace Period, deleted User Content shall be permanently and irreversibly deleted in the ordinary course of business. These retention practices do not replace your backup obligations or constitute a disaster-recovery guarantee.

The Platform may allow an Owner or Authorized Admin to publish Assets and related inventory information to the Marketplace as a Marketplace Listing, for discovery by advertisers, agencies, and other prospective clients.

The visibility of a Marketplace Listing is determined by the publishing configuration selected by the Owner or Authorized Admin at the time of publishing, which may include:

Where a Marketplace Listing is published with public visibility, information reasonably necessary for a prospective advertiser to evaluate the Asset may be displayed, including location and street-bound information, static or digital media face details, availability, pricing, and other characteristics entered by the publishing Workspace. Without prejudice to the visibility setting available under clause 7.1.2, the publishing Owner or Authorized Admin retains discretion, where the Platform supports such field-level configuration, to determine which specific fields of Asset information are included in or withheld from a Marketplace Listing. ADWrap displays only the fields the publishing Workspace has elected to include, and ADWrap accepts no responsibility or liability for a Workspace's decision to withhold, omit, or disclose any particular field of information.

As between you and ADWrap, you (acting through your Workspace) remain solely responsible for all information, images, and other content submitted to the Marketplace, and retain ownership of such content subject to the license granted to ADWrap under the Content Ownership and Licensing section of this Agreement.

ADWrap does not claim ownership of, and does not independently verify the accuracy, completeness, or legality of, any Marketplace Listing. ADWrap's role is limited to providing the functionality to create, modify, publish, unpublish, and delete Marketplace Listings.

You represent and warrant that you hold all rights, licenses, consents, and authorizations necessary to publish each Marketplace Listing, including any images, landlord or regulator information, and other third-party content contained in it, and that publishing the Marketplace Listing will not infringe or misappropriate the intellectual property, privacy, or other rights of any third party.

ADWrap acts solely as the operator of the technical platform through which Marketplace Listings are published and discovered. ADWrap does not endorse, guarantee, or assume responsibility for the accuracy of any Marketplace Listing, the availability or condition of any Asset described in it, or the outcome of any transaction, negotiation, or Campaign arising from a Marketplace Listing.

ADWrap reserves the right, but has no obligation, to review, restrict, suspend, or remove any Marketplace Listing, in whole or in part, that it reasonably believes violates this Agreement, infringes third-party rights, or is otherwise unlawful, harmful, or inappropriate, with or without notice.

You must not upload, submit, publish, or otherwise make available through the Marketplace any content that is unlawful, fraudulent, misleading, defamatory, infringing, obscene, pornographic or sexually explicit, abusive, threatening, harmful, discriminatory, or otherwise contrary to this Agreement or applicable law.

You are solely responsible for all content uploaded, submitted, or published through your Workspace and for ensuring that such content complies with this Agreement and all applicable laws and third-party rights. ADWrap shall not be responsible or liable for User-published content or for any claim, loss, damage, penalty, or liability arising from such content, except to the extent that such liability cannot lawfully be excluded.

ADWrap reserves the right to review, restrict, disable, or remove any Marketplace Listing or other content that ADWrap reasonably believes violates this Agreement, applicable law, or the rights of any third party. Where ADWrap takes such action, ADWrap shall notify the affected Owner or Authorized Admin of the reason for the action taken.

Where ADWrap reasonably determines that a User has published prohibited content, repeatedly breached this Agreement, or otherwise misused the Marketplace, ADWrap may, with or without notice, restrict or revoke that User's publishing privileges, suspend or terminate the User's access to the Platform, and remove or permanently delete the relevant content.

If ADWrap receives a credible complaint or notice that a Marketplace Listing infringes a third party's rights or violates applicable law, ADWrap may remove or disable public access to the affected Marketplace Listing pending investigation, and will, where reasonably practicable, notify the publishing Owner or Authorized Admin.

An Owner or Authorized Admin may unpublish or delete a Marketplace Listing at any time, subject to any active Campaign or commitment associated with it.

Marketplace Listings form part of the Workspace and do not exist independently of it. If a Workspace is suspended, locked, or enters a retention or deletion process under this Agreement, the associated Marketplace Listings shall correspondingly cease to be publicly available, and upon permanent deletion of the Workspace, the associated Marketplace Listings shall be permanently deleted along with it.

Access to the Platform is provided on a subscription basis. You may select from the available subscription plans offered by ADWrap, each of which grants access to specific features, user tiers, asset limits, and service levels as described on the Platform or in a separate order form.

You agree to pay all applicable fees associated with your chosen subscription plan in accordance with the billing terms presented at the time of registration or renewal and payment shall be made through ADWrap's secure payment gateway or invoicing system.

All fees are payable in the currency specified by ADWrap and are exclusive of any applicable taxes, levies, or duties imposed by taxing authorities. You are solely responsible for the payment of all such taxes.

Subscriptions are billed in advance on a fixed Recurring Billing Date, which is either the 1st day of each month or the original subscription start date.

For auto-pay accounts, all fees are due on the Recurring Billing Date. For invoiced accounts, all fees are due in accordance with the invoice payment terms.

Annual subscriptions are billed in advance on the annual Recurring Billing Date.

The Recurring Billing Date will not be adjusted due to account suspension, cancellation, or reactivation.

If any undisputed invoice is not paid when due, no new entitlements will be granted and no renewal invoices will be issued until all prior renewal invoices are paid in full.

If payment remains outstanding fifteen (15) days after the due date, ADWrap may suspend the Workspace effective at the start of day sixteen (16). During suspension, access may be limited to billing and export functions, member logins may be blocked., API writes and integrations will be disabled.

If payment remains outstanding thirty (30) days after the due date, ADWrap may cancel the subscription for non-payment.

Chargebacks or payment disputes may result in immediate suspension or cancellation.

Any applicable late payment surcharges described in the Billing and Subscription Fees section apply in addition to this clause.

Following cancellation for non-payment, the Workspace will remain deactivated for ninety (90) days, during which authorized Admins will retain billing and export-only access and all other member access will be blocked, and no writes will be permitted.

On day ninety (90), ADWrap will permanently delete the Workspace and all associated User Data in the ordinary course of business.

ADWrap may retain minimal billing and transaction records required for tax, audit, or compliance purposes, as well as any aggregated or anonymized data, as described in the Privacy and Data Protection Policy.

ADWrap reserves the right to modify its pricing, plans, or billing structure at any time upon providing you with at least thirty (30) days' advance notice via email or in-platform notification.

Continued use of the Platform after the effective date of any fee change constitutes your agreement to the revised pricing.

All subscription fees are non-cancellable and non-refundable, including for cancellation, downgrade, early termination, or any Downtime. Customers may not withhold, set off, or charge back fees due to service issues. No credits or refunds are provided except as expressly agreed to in writing by ADWrap.

Your use of the Platform is subject to ADWrap's Privacy Notice, which explains how your personal and business data is collected, used, stored, and protected. The Privacy Notice is incorporated by reference into this Agreement and forms an integral part of it.

You may access and review the current version of the Privacy Notice at: [Insert link to the privacy notice]

By using the Platform, you acknowledge that you have read, understood, and agreed to the terms of the Privacy Notice, including how your data may be processed and your rights under applicable law.

ADWrap may collect, store, and process certain data related to your use of the Platform, including but not limited to:

ADWrap shall use such data solely for the purpose of providing, operating, supporting, and improving the Platform and for fulfilling its obligations under this Agreement.

You retain all rights, title, and interest in and to any business data and content you upload or input into the Platform, including but not limited to media inventory, pricing, client information, campaign records, and supporting documents ("User Data").

ADWrap does not claim ownership of your User Data and shall act only as a data processor with respect to such data. For clarity, ADWrap acts as a data processor with respect to the substantive business content you upload as User Data (e.g., media inventory, pricing, campaign records), and acts as a data controller with respect to account, authentication, billing, security, and abuse-prevention information that ADWrap collects or generates in operating the Platform, in each case as further described in the Privacy Notice.

ADWrap shall not access, use, disclose, or share your User Data except:

ADWrap shall process all personal data in accordance with all applicable data protection and privacy laws in the jurisdictions in which it operates or in which the data subjects are located, including but not limited to relevant international data protection and privacy laws.

You are solely responsible for ensuring that any data you upload or manage through the Platform has been lawfully collected and that you have obtained all necessary consents and notices required under applicable law.

Upon written request, you may request access to or export of your User Data in a machine-readable format. ADWrap shall make reasonable efforts to fulfill such requests within thirty (30) business days.

You may also request deletion of your User Data upon account termination, subject to ADWrap's legal obligations and any applicable data retention policy.

All rights, title, and interest in and to the Platform including its software, source code, user interface, design, functionality, database architecture, trademarks, documentation, and all related technology are and shall remain the exclusive property of ADWrap and its licensors.

You acknowledge that the Platform is protected by intellectual property laws, including but not limited to copyright, trademark, and trade secret laws, and that no ownership rights are transferred to you under this Agreement.

Subject to your continued compliance with this Agreement, ADWrap grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Platform solely for your internal business purposes, in accordance with the scope of your subscription.

This license does not permit you to:

If you provide ADWrap with any feedback, comments, ideas, suggestions, or other input related to the Platform ("Feedback"), you agree that:

ADWrap is committed to providing a reliable and professional service; however, you acknowledge and agree that the Platform is provided "as is" and "as available," and that use of the Platform is at your own risk. ADWrap does not guarantee that the Platform will be uninterrupted or error-free at all times, or that outcomes involving third parties such as campaign approvals, advertiser payments, or the success or performance of any advertising campaign will be achieved, as these are outside ADWrap's control.

Except as expressly stated in this Agreement, ADWrap does not make any warranties or guarantees regarding the performance, availability, or fitness of the Platform for your specific business requirements.

To the maximum extent permitted by law, ADWrap shall not be liable to you or any third party for any: indirect, incidental, special, punitive, or consequential damage; loss of revenue, profits, goodwill, data, or business opportunities; interruptions, errors, or delays in the operation or use of the Platform; failure by any advertiser, agency, or third party to perform, pay, or deliver as expected.

In no event shall ADWrap's total cumulative liability for all claims arising out of or relating to this Agreement exceed the total amount of subscription fees paid by you to ADWrap in the twelve (12) months immediately preceding the event giving rise to the claim.

You may terminate this Agreement at any time by providing written notice to ADWrap and closing your account, subject to the applicable billing cycle.

Termination shall not relieve you of any outstanding payment obligations, and no refunds will be issued for any prepaid fees unless expressly stated otherwise in this Agreement.

ADWrap may suspend or terminate your access to the Platform, in whole or in part, with or without notice, if:

Where feasible, ADWrap will make reasonable efforts to notify you in advance of any suspension or termination and may offer an opportunity to cure the breach or default, at ADWrap's discretion.

Upon termination of this Agreement for any reason:

Any provisions of this Agreement that by their nature should survive termination (including, but not limited to, payment obligations, intellectual property rights, disclaimers, limitations of liability, and indemnities) shall continue in full force and effect.

This Agreement is governed by the laws of the Republic of Uganda.

Upon a Notice of Dispute, the parties' authorised representatives shall meet and attempt in good faith to resolve the dispute for 30 days. If unresolved at the end of that period, the dispute shall be finally resolved by arbitration administered by the International Centre for Arbitration & Mediation in Kampala (ICAMEK) under the ICAMEK Arbitration Rules then in force. The seat is Kampala, Uganda; the language is English; and the tribunal shall consist of a sole arbitrator appointed by the Parties. Either party may seek urgent interim relief from the courts of Uganda, and judgment on the award may be entered in any court of competent jurisdiction.